Indian hair is highly valued in the hair industry because of its versatility, durability, and texture. Natural hair comes in a variety of textures (straight, silky, wavy and curly) which gives the best possible styling and installation options for added hair solutions. The hair is also naturally dark, so it works great with most braiding and weaving applications for women of color. Indian hair because of its strength and versatility can also be decolorized into dark, medium and light blondes perfect for the Caucasian market.
- We deal with 100% Indian human hair. We do not deal with synthetic hair of any kind. Any complaints of using synthetic hair shall not be entertained.
- Single drawn hair is of different length in nature. Care is taken to remove the very short hair with the longer hair found in different hair length. Any complaints on uneven sizes in single drawn hair will not be considered.
- All our hair products go through rigorous Quality Control (QC) procedures. So our products come out with high quality.
- We take every precaution by individually to inspect each piece of hair before washing and packing. We always use branded shampoo & conditioners so that tangling & matting may not arise.
Packing will be standard with coloured, usually Blue ribbon tied for all wefted hair and yellow thread tied to single drawn hair. The hair will be packed in a transparent packet and exodus exports sticker may be pasted at the bottom. The sticker indicating the product details will also be pasted on each packet of wefted hair. If the buyer wishes to buy the product with different / other format of packaging, that will attract additional charges. The packets will be packed in a carton box as per the shipping standards.
Normal delivery period is 15 (fifteen days) working days. Shipping delays: We are not responsible for late shipments due to holidays, natural disasters, or carrier delays. Please keep in mind holidays and weekends do not count as a business day and should be considered when calculating shipping times. We shall not be held responsible for the customs duties, taxes & other levies governing the local administration of the importers land. Our prices are always FOB at Chennai, Tamil nadu state, India.
Payment: all payments must be paid in 100% advance through bank transfer.
- Please be aware: unauthorized and ineligible exchanges will incur 50% unauthorized product returns fee.
- Requests for exchange must be made within 10 (Ten) business days of receipt of product(s).
- . Eligible product(s) for replacement must be in original and perfect factory condition (unaltered, unworn, undamaged, and with tags if attached) and in original packaging. If product(s) has been altered, worn, damaged, or tags/packaging tampered with, products will be ineligible and deemed unauthorized.
- Exchange items must be returned to our concern within 10 (Ten) days from receipt of the package. Once we receive your exchange package, please allow upto 14(Fourteen) business days for the exchange process to complete.
- Return shipping charges will apply. We ship via the method chosen on the original order, unless any special instructions from the buyer.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. We may also release your information when we believe release is appropriate to comply with the law. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We sincerely believe in delivering the best at all times to all our customers. we value your time and hard work. We welcome any suggestions from our customers to improve our quality for quality issues, kindly contact us by e-mail.